Frequently Asked Questions

Fill the booking stand form, our team will get in touch with you. 

You can visit the government website for more information 

Dubai World Trade Centre is situated in the heart of Dubai with a number of hotels options around. 

You will need to login on the exhibitor manual to register for a exhibitor badge.

We have complimentary marketing collaterals to help you promote your participation at the event.

Click here to view DWTC parking map

• Happiness Street Parking Overflow A & B – Free
  Opposite Convention Gate and Novotel World Trade Centre

• Happiness Street Multi-Storey Parking (covered) - Paid (AED 10 / hour)
  Opposite Convention Gate and Novotel World Trade Centre

• Multi-Storey Car Park Level 3 – 6 (covered) - Paid (AED 10 / hour)
  Behind Sheikh Rashid Hall

• Sheikh Rashid Tower Multi-Storey Parking (covered) – Paid (AED 10 / hour)
  Next to Sheikh Rashid Tower

• Arena Plaza Valet Parking (open) - Paid (AED 55 for first 2 hours and AED 20 per succeeding hour)
  Beside Arena Hall / Hall 1 / Za'abeel 3

• Za'abeel Plaza Parking (open) - Paid (AED 55 for first 2 hours and AED 20 per succeeding hour)
  Beside Za'abeel Halls 4-6

• Exhibition Plaza Parking (open) - Paid (AED 55 for first 2 hours and AED 20 per succeeding hour)
  Across Ibis World Trade Centre

Safety vests may be purchased from DWTC in Hall 6.

This is located in Hall 6.

All halls are inside the vicinity of DWTC. Please click here for more information about the venue.

Wi-Fi may be purchased directly from DWTC by accessing www.eventplus.ae

Please visit the DWTC website www.eventplus.ae and choose the specific show from the list. From there, you can place the catering order and access all the different services that DWTC is offering.

A master clean will commence before the show opens.  However, cleaning is not provided in the succeeding days during the duration of the exhibition.  Cleaning may be ordered directly from DWTC by visiting their website https://www.eventplus.ae and by choosing the specific show from the list.

It is advisable to acquire insurance for your own protection.  However, this is not mandatory. But one should take into consideration the repercussions of not having an insurance as the organiser will not be responsible if anything happens.

Electricity is only required during build up and show days. This only applies to space only exhibitors. 

DXB Live Organiser’s office is located in Hall 4. Please contact the Operations Team for the specific location

Registration counter/(s) can be found outside the hall/(s) where badges may be collected. The earliest time of collection is on the first day of build up at 12 PM.

In general, all stand products and display items should be cleared from the stands by 12 AM on the last day of the show. All stand construction materials and equipment need to be cleared from the halls by 4 PM on the day after the show. Please refer to the Exhibition Timetable in the Exhibitor Zone. For logins, please contact the operations team.

Shell scheme exhibitors are advised to access the halls on the last day of the build up at 10AM. Stand build will be complete and exhibitors will be able to access the hall if they have an exhibitor badge.

Space only contractors can access the halls on the first day of build-up. Please refer to the Exhibition Timetable in the Exhibitor Zone. For logins, please contact the operations team.

Marshalling yard is the back entrance used by contractors and exhibitors to bring in their materials inside the DWTC. Only trucks with a token obtained from Al Warsan holding area are allowed to enter the marshalling yard. Also be advised that only trailer vehicles and trucks will be given access. Personal cars in the form of sedan, SUV etc. will not be permitted to enter the marshalling yard.

Al Warsan holding area is a place where contactors and exhibitors must go to obtain a pass that will allow them to proceed to the DWTC marshalling yard. Here, they will be given a queuing number which is a token that will allow them to proceed to DWTC. The reason behind this is to control the traffic by not allowing all trucks to proceed to the venue all at the same time that may cause major blockage on the road. For the Al Warsan Map, please login to the Exhibitor Zone to access this information and more.